How much information do you send your CSA's, or do you let their sponsor take care of them so they are not overwhelmed?
In my introductory welcome letter to my CSAs, I define what a
co-sponsor is, why they have one, and explain what the duties of the
co-sponsor are. I tell them to first go to their sponsor and then their
upline when they are having problems or questions, but to come to me if
they get no response or they are still having questions on the subject.
Then a few days later, after giving the CSA time to respond to my
welcome, I will look to see if he is progressing with his To-Do List and
to see who his sponsor is. A sponsor who is too new may not be very
knowledgeable. One who has been in for a long time and has a high status
may not have time to carefully watch his team. One who has been in a
long time and has a low status may not be interested in helping new
PSAs.
If the CSA is not progressing past where he was when he was given to
me, I will give him instructions on how to begin and answer some
unasked questions. I do this in a group mail. And then I answer
individually if they write back to me.
My weekly and monthly mailers to my CSAs usually are modified from my mailers to my PSAs. Some of my best workers are my CSAs.
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